Last Updated: October 21, 2025
Welcome to Stoneze.com (“we,” “our,” “us”).
By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully before using our site or purchasing any of our products.
By visiting or shopping at Stoneze.com, you represent that:
If you do not agree with these terms, please do not use our website.
Stoneze.com sells handcrafted smoking accessories, jewelry, and CBD-based wellness products.
All products are intended for legal use only. We do not condone or encourage illegal activity in any form.
CBD Products:
Our CBD products are derived from hemp and contain less than 0.3% THC, in compliance with the 2018 U.S. Farm Bill. These products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before use.
You must be 21 years or older to purchase smoking accessories or 18 years or older to purchase CBD products where permitted by law.
By using this site, you confirm that you meet the legal age requirements in your jurisdiction.
We reserve the right to cancel orders or restrict access to anyone we believe does not meet these age requirements.
All prices are listed in U.S. dollars.
We accept secure payments through trusted processors such as Stripe, PayPal, and credit/debit cards.
Once an order is placed:
We currently ship within the United States.
Estimated delivery times are provided at checkout, but may vary based on carrier performance or weather conditions.
Stoneze is not responsible for delays caused by shipping carriers, incorrect addresses, or customs processing.
Due to the nature of our products (glass, handmade items, and personal-use accessories), all sales are final unless your item arrives damaged or defective.
If your order arrives damaged:
All content on this website — including images, logos, designs, product descriptions, and artwork — is the property of Stoneze and protected by copyright law.
You may not copy, reproduce, or distribute our materials without written permission.
By using this site, you agree that:
All Stoneze products are intended for legal and responsible use.
CBD and herbal products have not been evaluated by the FDA. Results and effects may vary by individual.
Check your local laws before purchasing or using any smoking accessories or hemp products.
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, and protect your personal data.
Stoneze reserves the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site constitutes acceptance of the new Terms.
If you have any questions about these Terms or our products, please contact us:
Email: support@stoneze.com
Website: https://stoneze.com
Business Name: Stoneze
Location: (Add your city/state here, e.g., Lehi, Utah, USA)
Authentic, handmade products. Real craftsmanship. Pure experience.
Last Updated: October 21, 2025
Thank you for shopping with Stoneze.com — where every piece is handcrafted with care and artistic precision.
Because our products are custom-made, natural, and personal-use items, we maintain strict quality and hygiene standards to ensure every customer receives their order in perfect condition.
Due to the nature of our products — including glassware, CBD items, and handcrafted accessories — all sales are final once an order has been processed and shipped.
We do not accept returns or exchanges for reasons such as:
If your order arrives damaged or defective, we’ve got you covered.
To qualify for a replacement or refund:
If approved:
We reserve the right to request the damaged item’s return (if feasible) before issuing a refund or replacement.
Stoneze is not responsible for:
If a package is returned to us due to an incorrect address or refusal of delivery, additional shipping fees may apply for reshipment.
Orders may be canceled only before they are processed or shipped.
Once an order has entered production or shipping, it cannot be canceled or modified.
If you need to request a cancellation, contact us immediately at support@stoneze.com with your order number and “Cancel Order” in the subject line.
Each Stoneze item is made by hand — which means no two pieces are ever identical. Slight variations in color, size, or texture are normal and a hallmark of true artisan work.
These differences do not qualify as defects.
Approved refunds will be processed to your original payment method within 5–10 business days after approval.
Processing times may vary depending on your bank or payment provider.
We stand behind every handcrafted piece we make.
If you have any concerns about your order, please reach out — we’re here to help.
Email: support@stoneze.com
Website: https://stoneze.com
Business Name: Stoneze
Location: (Add your city/state here — e.g., Lehi, Utah, USA)
Every item we make carries the mark of real human artistry — and we promise to treat every customer with that same personal care.
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